Claims Reporting

What to do after a car accident

1. Immediately following an accident, make sure that no one is injured, either a passenger in your car, in other vehicles, and don't forget about pedestrians or others who may have been nearby.
   
   
2. Move to a place of safety, away from traffic.
   
   
3. Do not admit fault, no matter the accident circumstances, and do not discuss the accident with anyone other than your insurance company and the police.
   
   
4. If there are no police on the scene, call them to file a report, even if the accident takes place in a parking lot or seems minor.
   
   
5. Get instructions from the police on how to obtain a copy of the accident report.
   
   
6. Record the accident details, including place, time of day, and description of damages to your vehicle, other vehicles, and other property. (TIP: use your smart phone camera to take pictures of damage)
   
   
7. Get this information from the other driver(s) and anyone else involved:

   Name
   Address
   Phone Number
   Drivers License Number (for drivers involved)
   License Plate State and Number (state involved)
   VIN (Vehicle Identification Number) - often on a metal plate on the dash or driver's side door frame
   (TIP: use your smart phone camera to take pictures of license plates, drivers licenses and the accident scene from multiple perspectives)
   

8. Contact your insurance company as soon as possible with the information above, as well as your own drivers' license and vehicle license information.
   
   
9. If you need any help or guidance Please Contact Us.
   
   

What you need to do after a homeowner loss

1. If a loss involves fire, flood, or another dangerous situation, make sure all family members and pets are safe and accounted for.
   
   
2. If a homeowner loss involves property damage, take practical steps to prevent further damage. For instance, if if windows are broken, board them up. The extra cost of preventing further damage is actually included in homeowner insurance policies.
   
   
3. If and when you can safely do so, take an inventory of damaged and destroyed personal property.
   
   
4. If there is ever any doubt about whether a small accident will result in a claim, file a claim with your insurance company. Minor dog bites and slip-and-fall accidents are in this category; failure to promptly report a claim could result in denial of coverage.
   
   
5. Contact your insurance company as soon as possible with the claim details.
   
   
6. If you need help with any of this, Please Contact Us.
   

• American Commerce Insurance Company

  Go to Website (Claims Page)
  Claims Number:    (800) 222-2114
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• Bunker Hill Insurance Company

  Go to Website (Claims Page)
  Claims Number:    (888) 472-5246
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• Celtic Insurance Company

  Go to Website (Claims Page)
  
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• Central Insurance Companies

  Go to Website (Claims Page)
  Claim Phone Numbers:
  Claims Number:    (888) 263-2924
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  After Hours:     (877) 346-0300
  Glass Claims:     (800) 988-9808

• Chubb

  Go to Website (Claims Page)
  Claims Number:    (800) 252-4670
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• Foremost

  Go to Website (Claims Page)
  Claims Number:    (800) 527-3907
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• Great American Insurance Companies

  Go to Website (Claims Page)
  Claims Number:    (800) 348-4269
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• Hanover Insurance Company

  Go to Website (Claims Page)
  Claims Number:    (800) 628-0250
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• Infinity Auto

  Go to Website (Claims Page)
  
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• Main Street America Insurance

  Go to Website (Claims Page)
  Claims Number:    (877) 425-2467
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• National Flood Insurance (FEMA)

  Go to Website (Claims Page)
  Claims Number:    (877) 336-2627
  View more information

• Ohio Casualty

  Go to Website (Claims Page)
  Claim Phone Numbers:
  Claims Number:    (866) 255-5530
  View more information
  Former Ohio Casualty Group Policyholders and Claimants:     (800) 366-6446

• Peerless Insurance Company

  Go to Website (Claims Page)
  Claims Number:    (800) 522-7152
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• Philadelphia Insurance Companies

  Go to Website (Claims Page)
  Claims Number:    (800) 765-9749
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• Plymouth Rock

  Go to Website (Claims Page)
  Claims Number:    (888) 324-1620
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• Progressive Insurance

  Go to Website (Claims Page)
  Claims Number:    (800) 776-4737
  View more information

• Safeco Insurance

  Go to Website (Claims Page)
  Claims Number:    (800) 332-3226
  View more information

• State Auto Insurance Companies

  Go to Website (Claims Page)
  Claims Number:    (800) 766-1853
  View more information

• The Hartford

  Go to Website (Claims Page)
  Claim Phone Numbers:
  Claims Number:    (800) 243-5860
  View more information
  Auto and Home:     (800) 243-5860
  Business:     (800) 327-3636
  Flood:     (800) 787-5677
  Glass-Only Auto Claims:     (800) 892-8484
  Workers' Compensation Claims:     (800) 327-3636

• Travelers

  Go to Website (Claims Page)
  Claim Phone Numbers:
  Claims Number:    (800) 252-4633
  View more information
  Personal Lines Claims:     (800) 252-4633
  Boat/Yacht:     (800) 772-4482
  Business Insurance Claims:     (800) 238-6225
  National Accounts Claims:     (800) 832-7839

• Union Mutual

  Go to Website (Claims Page)
  Claims Number:    (888) 299-0354
  View more information

• United Healthcare

  Claims Number:    (800) 357-0978
  View more information